Terms of use

Who the terms are with

The agreement for the service is between White Sun and the company that signs up (the "Company"). Employees and other people the Company gives access to are its "users"; they use the service under the Company's account and these terms.

Accounts

The Company's administrators create and manage user accounts and decide what each person can see and do. Keep your sign-in details to yourself and turn on two-step sign-in where it is offered. The Company is responsible for what is done under its accounts and for removing access when someone leaves.

The Company's data

The Company owns the information it puts into the service and decides how it is used. We use it only to provide and support the service as described on the Privacy page. The Company is responsible for having the right to enter that information, including employees' personal details, and for telling its employees how it uses the service.

Payroll, leave and other calculations

The service calculates pay, deductions, leave and similar figures from the settings, rates and records the Company provides. The Company must check the results, and that its settings match the rules that apply to it, before paying staff, issuing payslips or filing anything with an authority.

Free trial, plans and payment

• A new company gets a 14-day free trial of full access, with no card required.
• Plans and their prices in Maldivian rufiyaa are shown on the pricing page. Where we are registered for GST, GST is added to the price at the rate shown there.
• You pay by bank transfer to one of the accounts shown in the service, then send us the receipt in the service. A plan starts or renews once we have confirmed the payment, and we issue a numbered receipt or tax invoice.
• Plan limits (for example the number of employees) apply as shown for the plan.

When a plan ends or is cancelled

A company on a paid plan can ask to cancel at any time. It keeps full access until the date it has paid through, and the plan then ends; the request can be withdrawn before that date. A trial that is not followed by payment ends on its own date. When a trial ends, a payment lapses, or a plan is cancelled or suspended, the company becomes read-only: people can still sign in, view and download the company's records (such as payslips and documents), but cannot change them. We do not lock a company out of its own records because of a billing matter.

Acceptable use

Do not use the service unlawfully, try to see another company's data, interfere with or overload the service, or misuse API keys and integrations.

Connected services and the AI assistant

A Company may connect other services (such as MV Sign, WS Ledger or DPMi360). Records are shared with them only when the Company connects them, and their own terms apply to what they do. The AI assistant, where a plan includes it, can give wrong answers and does not replace checking the figures in the service; actions it suggests are carried out only when a person confirms them.

The service

We work to keep the service available and secure, and we may improve or change it. Maintenance, faults and events outside our control can interrupt it. We may suspend a company that breaks these terms or whose account is used to harm the service or others.

After a company leaves

We do not delete a company's information automatically when its plan ends. A company that has left can ask us, by email or through the contact page, to delete its information; until then it is kept so the company can come back to it. The company should download anything it needs to keep (payslips, documents, records) before it asks.

No warranty

The service is provided as it is. We do not promise that it will be uninterrupted or free of errors, or that it fits a particular purpose, beyond what the law does not allow us to exclude.

Limit of our liability

To the extent the law allows, White Sun is not liable for indirect or consequential loss, lost profit, or loss that results from information the Company entered or from settings it chose, and its total liability to the Company for anything arising from the service is limited to the amount the Company paid us in the 12 months before the event. Nothing here limits liability that cannot lawfully be limited.

Governing law and disputes

These terms are governed by the laws of the Republic of Maldives. If there is a disagreement, please contact us first so we can try to resolve it; if it is not resolved, the courts of the Maldives have jurisdiction.

Changes to these terms

When we change these terms, the date at the top changes. Using the service after a change means you accept it.

Contact

Questions about these terms: info@whitesun.mv or whitesun.mv/contact.